CONTACT US

(760) 275-5848

chuck@koolairtops.com

46341 B Commerce Street

Indio, CA 92201

FAQ

OUR MOST FREQUENTLY

ASKED QUESTIONS

1. "Is it okay to add ice to the unit?"

Answer: Adding ice or ice water does not damage the unit in any way. However, we have made numerous studies after adding ice, and find that the outlet temperature (at the vents) drops an additional 7-10 degrees Fahrenheit for about 30 minutes. Then the temperature rapidly climbs to the point reached before adding the ice.

3. "What problem does overfilling cause?"

Answer: Filling the unit beyond the red mark on the water level indicator reduces the angle that the cart can be operated without any water spilling over the top. The evaporative cooler is an open system, and the unit is designed to tilt about 30 degrees when the water tank is filled to the red mark. Filling beyond this mark reduces the angle at which the cart can operate without spilling water over the top. Make sure that you fill the unit of level ground.

4. "Does it damage the unit to run it without water?"

Answer: No. The pump has nylon bearings that can operate dry without damage.

5. "Should water be left in the unit over the winter?"

Answer: We recommend that the unit be drained during the winter months, but it is not necessary. If cart is located in hot climate, the water will evaporate by itself so no draining is needed. If felt necessary to clean water in tank, take one-to-two teaspoons of lemon juice or white vinegar and add to the water tank. This will do no internal harm to the unit.

6. "How do you drain water from the unit?"

Answer: Use a four or five foot piece of 3/8” or ½” tubing and place into the hole where the tank gets filled and begin to siphon the water out. Vinyl tubing can be obtained at most hardware stores.

7. "How often should my Kool Air Top be serviced?"

Answer: We recommend servicing your top at least once per year (unless of course, your unit isn't operating properly).

8. "What does this"Annual Service" cover?"

Answer: Replacing the filter, inspecting the water pump, water manifold, and blower assembly. These items

are important for proper (and efficient) operation of the unit.

9. "How long does a tank of water last?"

Answer: 10 to 16 hours of use, depending on the region in which you live. Typically, the water will last

enough for three rounds of golf.

10. "How much load does the unit place on the batteries when operating?"

Answer: The unit draws 6 amps over 12 volts of power. It will use approx. 18% of two of your batteries over the 4 hour round of golf. You will probably never notice any effect on your battery condition from operating the Kool Air Tops unit.

 

11. "Does Kool Air Tops come with a warranty?"

Answer: Yes. Kool Air Tops provides a 1-year limited warranty against defects in materials and workmanship when installed and operated according to all instructions.

12. "Who do I call if I have additional questions?"

Answer: Call the dealer where you purchased the unit, or feel free to contact us directly at (760) 275-5848, Monday through Friday, 8 a.m. to 4:30 p.m. PST.

*Different carts will require additional amenities such as a mounting frame–standard or curved or support uprights. The installer will need to know the make and model of the cart the unit is to be installed on.

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